Case file

● Outreach sent ⭐ Service Quality

Airtel: If it is mentioned unlimited, it should be unlimited regardless.

Sabyasachi C.
India·2h ago
vsAirtel
The outcome we want

If it is mentioned unlimited, it should be unlimited regardless.

What happened

I have recharged my Airtel number with valid 5G Plan for 56 days. But I noticed quite frequently I get the data consumption message, despite the package being unlimited 5G and this is coming while surfing on 5G Network. Called the brand they said, you should recharge with ₹399 for unlimited. Seriously!

Case tracker
Outreach sent
Stage 2 / 4
Filed
Outreach sent
Brand engaged
Resolved
1 backing this case
Timeline
Filed
Case opened on PetitionFox and made public on the Wall.
PetitionFox team
Outreach sent
PetitionFox flagged this case to Airtel’s grievance team with its 1 backers attached.
PetitionFox team
Brand engaged
Next step — pending.
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people backing · goal 500