Case file
● Outreach sent
⭐ Service Quality
Recharging with Valid Unlimited 5G Package, Still Getting Daily Data Limit Exhausted Msgs
Sriparna C.
The outcome we want
If the recharge package stated unlimited 5G Data. Then, Airtel should provide it.
What happened
I have recharged my Airtel number with ₹649 Package for 56 days. It is supposed to give 2GB/Day Data and Unlimited 5G Data. I live in 5G Covered area, no signal drop whatsoever. Yet, I am getting daily data limit alerts msgs from Airtel. It is not making sense at all.
Evidence
Case tracker
Outreach sent
Stage 2 / 4
Filed
Outreach sent
Brand engaged
Resolved
1 backing this case
Timeline
Filed
Case opened on PetitionFox and made public on the Wall.
PetitionFox team
Outreach sent
PetitionFox flagged this case to Airtel’s grievance team with its 1 backers attached.
PetitionFox team
Brand engaged
Next step — pending.
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people backing · goal 500