Case file
R
Rick D.
Complainant
VS
● Outreach sent
⭐ Service Quality
Ev: 1. Immediate resolution and return of the stranded Tata Nexon EV. 2.A mandatory company policy requiring Tata Motors to provide a tem
Filed 1h ago · by Rick D.
Outreach sent2/4
The outcome we want
1. Immediate resolution and return of the stranded Tata Nexon EV. 2.A mandatory company policy requiring Tata Motors to provide a temporary replacement vehicle to customers if any EV repair takes more than 7 days. 3. Strict government regulations mandating mobility support across all EV brands for prolonged service delays.
What happened
My Tata Nexon EV has been stuck at the service center for 3 months with a battery issue, and the company hasn't offered a backup vehicle.
Evidence
M
1 backing this case
Case timeline
Filed1/4
Case opened on PetitionFox and made public on the Wall.
PetitionFox team
Outreach sent2/4
PetitionFox flagged this case to Ev’s grievance team, with its backers attached.
PetitionFox team
Brand engaged3/4
Upcoming step.
Resolved4/4
Upcoming step.
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