PetitionFox

Brands

Every brand with a documented complaint on PetitionFox: how many cases, how many got a reply from the company, and how many were resolved.

Case files 2 consumer cases compiled by PetitionFox from public posts, with the evidence.
Grades weigh how brands handle documented cases: 45% resolution rate, 35% reply rate and 20% reply speed, counting a case once the company has had 7 days to answer it. A grade appears from 5 such cases. Grades describe the cases on PetitionFox, not a brand’s service overall. PF marks case files posted by PetitionFox.

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